Privacy Policy

Effective Date: 27/05/2025

1. Introduction

Clyftic Labs Holdings Pvt Ltd (“Clyftic Labs,” “Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website clyftic.com and use our services, including platform solutions, web development, social media marketing, branding, content creation, PPC campaigns, SEO optimization, and business consulting.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us and information collected automatically through your interactions with our website and services.

a. Personal Information

Includes but is not limited to:

Name, email address, phone number, business name and contact details
Payment and billing information
Account credentials and profile information (if applicable)
Any other information you voluntarily provide when engaging with us

b. Usage and Technical Data

Automatically collected data such as:

IP address, browser type, device information, operating system
Pages visited, time spent on pages, click patterns, referring URLs
Platform or service usage details, error logs, and diagnostic data

c. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, analyze usage, and improve our services. These may include:

Essential cookies for site functionality
Performance and analytics cookies
Marketing and advertising cookies

You can manage or disable cookies through your browser settings, but this may affect some site features.

3. How We Use Your Information

We use your data to:

Provide, operate, and maintain our services including platform and web development, social media marketing, branding, content creation, PPC campaigns, SEO optimization, and business consulting
Communicate with you about your projects, inquiries, service updates, and promotional offers (only with your consent)
Personalize and improve your experience on our website and platforms
Monitor and enhance website and platform security
Comply with legal obligations and resolve disputes
Analyze usage patterns to improve service performance and user experience

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data in the following ways:

Service Providers: Trusted third parties who assist us in delivering our services (e.g., payment processors, cloud hosting providers, marketing tools). These providers are bound to confidentiality and limited use of your data.
Legal Requirements: When required by law or to protect rights and safety, we may disclose information in response to lawful requests such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction. We will notify you of any such transfer.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or electronic storage method is 100% secure. We cannot guarantee absolute security but strive to protect your data diligently.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

Access: Request a copy of your personal data we hold
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal or contractual restrictions)
Opt-Out: Withdraw consent or opt out of marketing communications at any time
Data Portability: Request transfer of your data to another service provider (where applicable)

To exercise your rights, please contact us using the details in Section 13.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyze traffic. You can control cookie preferences through your browser. Disabling cookies may impact site functionality and your user experience.

9. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe we have collected such data inadvertently, please contact us immediately so we can remove it.

10. Third-Party Websites

Our website may contain links to third-party sites that are not operated or controlled by us. We are not responsible for their privacy practices or content. Please review the privacy policies of any external sites you visit.

11. International Data Transfers

If you are located outside Sri Lanka, your information may be transferred to and processed in Sri Lanka or other countries where we or our service providers operate. We ensure appropriate safeguards to protect your data consistent with applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Clyftic Labs Holdings Pvt Ltd
Address: 16, Station Road, Colombo 4, Sri Lanka
Email: [email protected]
Phone: +94773644287